Monday - Friday
9:00AM - 5:00PM
We are experiencing a higher volume of contacts than usual, so it may take a little longer than normal to get back to you.
Our average response time is currently up to 2 working days.
If you have already contacted Customer Support and have not received a response, please don't worry we are doing everything in our power to respond to you again as soon as possible.
Customer Support will not be available on the following public holiday dates.
Choose your footbed based on your shoe size. Half-sizes order a full-size up and trim the toe with scissors to fit your shoe size.
See additional fitting and molding instructions here.
If you are a half size, we recommend going up half a size for all SOLE footwear and footbeds (if you normally wear an 8.5, choose a 9)
If you are a half size, we recommend going up half a size for all SOLE footwear and footbeds (if you normally wear an 5.5, choose a 6)